Privacy Policy

Last updated: March 7, 2025

GoodFellow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and website at app.trollygoodfellow.com (the "Site"). Please read this policy carefully. By using GoodFellow, you consent to the practices described herein.

1. Information We Collect

1.1 Personal Information You Provide

• Phone Number: We collect your phone number for account creation and verification via Firebase Authentication (SMS OTP).
• Profile Information: Name, username, profile photo, bio, and any other details you choose to share on your profile.
• Communications: Messages sent through in-app group chats associated with "Tables" you create or join.
• User-Generated Content: Photos, descriptions, and other content you post within the App.

1.2 Information Collected Automatically

• Location Data: With your explicit permission, we collect your precise geolocation to show Tables near you and enable location-based features. You can revoke location access at any time through your device settings.
• Device Information: Device type, operating system version, unique device identifiers, and push notification tokens (FCM/APNs).
• Usage Data: App interactions, feature usage patterns, session duration, and crash reports to improve the user experience.
• Log Data: IP addresses, browser type, access times, and referring URLs when you visit our Site.

1.3 Information from Third Parties

• Firebase Services: We use Google Firebase for authentication, analytics, cloud messaging, and crash reporting. Firebase may collect data as described in Firebase's Privacy Policy.
• Google Maps: We use Google Maps API to display map features. Google may collect data as described in Google's Privacy Policy.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Verify your identity through phone number verification
• Display Tables and users near your location
• Facilitate real-time group chat for Table participants
• Calculate and maintain your Reputation Score
• Send push notifications about Table activity, messages, and updates
• Provide customer support and respond to inquiries
• Detect, prevent, and address fraud, abuse, and security issues
• Analyse usage trends to improve the App
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Other Users: Your profile name, username, reputation score, and profile photo are visible to other GoodFellow users. Your approximate location is visible when you create or join a Table.
• Service Providers: We use third-party services (Firebase, Google Cloud, hosting providers) that process data on our behalf under strict data protection agreements.
• Legal Requirements: We may disclose information if required by law, regulation, court order, or governmental request.
• Safety: We may share information to protect the safety of our users, prevent fraud, or enforce our Terms of Service.

4. Data Storage and Security

Your data is stored on secure servers hosted by Google Cloud Platform. We implement industry-standard security measures including:

• Encrypted data transmission (TLS/SSL)
• Secure token-based authentication (JWT)
• Regular security audits and updates
• Access controls and authentication for backend systems

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by:

• Using the "Delete Account" feature in the App settings
• Visiting app.trollygoodfellow.com/delete-account
• Emailing us at info@whizly.ai

Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a structured, commonly used format
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent for location tracking or push notifications at any time through your device settings

To exercise any of these rights, contact us at info@whizly.ai.

7. Location Data

GoodFellow requires location access to function. Specifically:

• We use your location to display nearby Tables on the map
• Your approximate location is shared with other users when you create or join a Table
• You can disable location services at any time through your device settings, though this will limit core App functionality
• We do not track your location when the App is not in active use

8. Push Notifications

We send push notifications for Table updates, chat messages, and important announcements. You can manage notification preferences in your device settings or within the App.

9. Children's Privacy

GoodFellow is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at info@whizly.ai, and we will take steps to delete such information.

10. Third-Party Links

The App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using GoodFellow, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the App after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@whizly.ai
• Website: app.trollygoodfellow.com/support
• Company: Whizly AI (operator of GoodFellow)