Support
Having an issue with GoodFellow? Fill out the form below or use one of our quick contact options. We'll get back to you as soon as possible.
📝 Contact Us
Request Submitted!
We've received your support request. Our team will get back to you within 24–48 hours at the email address you provided.
Quick Contact
Frequently Asked Questions
OTP codes can take up to 60 seconds. Ensure your phone number includes the correct country code. If the issue persists, wait a few minutes before retrying. Repeated rapid attempts may temporarily block OTP delivery.
Tap the "+" button on the map screen, choose a location, set the table details (title, number of seats, description), and publish it. Nearby users will see and can join your Table.
After each meetup, participants rate each other. Your Reputation Score is calculated from these ratings. Higher scores indicate a trusted community member. New users start at 100.
Tap on the user's profile → "Report." You can also email info@whizly.ai with incident details. All reports are reviewed within 24 hours.
Go to Settings → "Delete Account" in the App, or visit app.trollygoodfellow.com/delete-account. Your data will be permanently removed within 30 days.
Yes! GoodFellow is completely free — no subscriptions, no premium tiers, no ads.
Ensure location permissions are granted to GoodFellow in your device settings. Enable "Precise Location" and turn on GPS for best accuracy.
Response Times
- Safety reports: Within 24 hours
- Account issues: Within 48 hours
- General inquiries: Within 72 hours
- Account deletion: Processed within 30 days